Frequently Asked Questions
Laundromat
What are your hours?
Our laundromat is open Monday through Friday, 7:00 a.m. - 11:00 p.m. Saturday and Sunday we are open from 6:00 a.m. - Midnight.
Are you attended?
Yes, we are fully attended.
Are you a coin or credit card laundromat?
Our machines are card machines. You can load your laundry card at one of our in-store kiosks.
Do you have large machines?
We have 60 & 80 pound machines for multiple loads or for large, bulky items like comforters.
Do you have parking?
Yes, we are in a small strip center that has a parking lot.
Wash & Fold
What are your wash and fold hours?
You can leave your laundry with one of our attendants any time during operating hours.
What kind of detergent do you use when you wash my clothes?
We use a high-grade commercial detergent. You can upgrade to Tide or Gain for a small upcharge.
Is there a minimum order?
There is a 10 pound minimum for wash and fold service.
Do you wash my clothes with other clothes?
No, absolutely not. We know mixing clothes can cause cross contamination and lost clothing.
When will I get my clothes back?
Your clothes will be ready for pick up in 24 hours.
Pickup & Delivery
When do you pickup and deliver?
We offer pickup and delivery seven days a week between 9:00 a.m. and 5:00 p.m.
What is the turnaround time?
Your clothes will be returned the next day.
Is there a minimum order?
There is a 20 pound minimum for pickup and delivery.
How much does pickup and delivery cost?
It is only $1.79/lbs. if you sign up for recurring service, and it is $1.89/lbs. if you use our service as needed.
Do I need to be home to use this service?
No, you don't! Just let us know what secure location you are leaving your laundry, so our driver knows where to find it.
Can I make a special request on how I want my laundry done?
Yes. When you place your order, there is a place where you can let us know if you have any special instructions.
Is there a contract or long term commitment?
No. We know that as long as we provide exceptional service you will continue with us.
When I schedule an order, how will I be billed?
We will charge your credit card, but only after your laundry is finished and weighed.
What do I put my laundry in?
We recommend a laundry bag or trash bag that can be closed at the top.
Can I put my pickups on hold while I'm on vacation?
Yes. You can go into your online account and suspend your service until you return from your vacation.